TJWY
Service Commitment
We attach great importance to understanding customer satisfaction and reasonable customer needs. By monitoring service quality and strengthening customer complaint handling, we continuously improve service quality and enhance customer satisfaction.
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24-hour complaint mailbox
Appoint professionals to respond to consumer inquiries and handle complaints.
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Product quality issues
Investigate and collect evidence, analyze product issues.
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Quality feedback system
A quality feedback system covering all clients is in place, allowing dealers to directly report quality issues.
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Non-product quality issues
Formulate corresponding treatment measures, communicate effectively, and make corrections.
